Data Protection Policy

7bet Casino Privacy Policy — How We Keep Your Information Safe

Protecting your personal information is our top priority at 7bet Casino. This Privacy Policy clearly outlines what data we collect, how we use it, and how we keep it secure.

Last Updated: January 2026
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01Introduction & Purpose of the Privacy Policy

Welcome to 7bet Casino. This Privacy Policy ("Policy") has been established to ensure the protection of your personal information. When you use the 7bet Casino platform, you share certain personal data with us. This Policy sets out, with full transparency, how that information is collected, how it is used, and how it is kept secure.

This Privacy Policy has been prepared in accordance with international data protection standards. By using our platform, you agree to the terms of this Policy. If you disagree with any part of it, please discontinue use of our services or get in touch with our support team.

Important: This Privacy Policy may be updated at any time. Continued use of the platform following any changes will be considered acceptance of the updated Policy.

7bet Casino believes privacy is a fundamental right. We only collect data that is genuinely necessary to deliver our services. Collecting excessive or unnecessary information goes against our policy.

02What Information We Collect

7bet Casino collects various types of information from different sources. This data falls into two main categories: information you provide directly, and information collected automatically.

Information Provided Directly: Information you provide directly when registering and using the platform.

  • Full name, date of birth, and nationality
  • Email Address & Mobile Number
  • Current address and postal code
  • NID, passport, or driving license details for identity verification
  • Payment details (mobile banking number)
  • Documents uploaded for KYC verification

Automatically Collected Information: Information collected automatically when you use the platform.

  • IP Address & Device Information
  • Browser Type & Language Settings
  • Time spent on the platform and activity logs
  • Cookies & Session Data
  • Login Timestamps & Transaction History
Data Type Reason for Collection Retention Period
Identity Information KYC Verification & Account Security 5 years after account closure
Contact Information Support & Notifications For as long as the account remains active
Financial Information Payment Processing 7 years after the transaction
Cookie Data Session Management Cleared at end of session
Log Data Security Monitoring 90 days

03Purpose of Data Use

7bet Casino uses collected data strictly for defined purposes. We never use your information for unauthorized activities. Every data point we hold has a clear and stated reason for being collected.

  • Account Management: To ensure secure registration, login, and account protection.
  • Identity Verification (KYC): To prevent fraud and fulfill legal compliance obligations.
  • Payment Processing: To process deposits and withdrawals securely.
  • Customer Support: To resolve your issues and maintain communication with you.
  • Platform Development: To analyze user behavior and improve the overall gaming experience.
  • Promotions & Offers: To send you relevant bonuses and offers tailored to your preferences.
  • Legal Compliance: To meet regulatory compliance requirements.
  • Responsible Gaming: To identify problem gambling patterns and provide timely support.
Our Commitment: Your data is never sold to third parties. Only limited information may be shared with authorized partners solely for the purpose of delivering our services.

04Cookie Policy & Tracking Technologies

The 7bet Casino website and app use cookies and similar tracking technologies. Cookies are small files stored on your device that help manage sessions and improve your browsing experience.

  • Essential Cookies: Required for login sessions and security — these cannot be disabled.
  • Functional Cookies: To remember your preferences and language settings.
  • Analytics Cookies: To monitor and improve platform performance.
  • Marketing Cookies: To show you relevant promotions based on your preferences.

You can disable non-essential cookies through your browser settings. Please note that doing so may affect the functionality of certain platform features.

Cookie Controls: A cookie consent prompt will appear on your first visit to the platform. You can update your preferences at any time from the settings.

05Data Sharing & Third Parties

7bet Casino does not sell your personal information to any third party. In certain limited circumstances, a restricted set of data may be shared.

  • Payment Provider: Approved payment gateways such as bKash, Nagad, and Rocket receive only the information necessary to complete a transaction.
  • Technology Partners: Limited operational data is shared with game software providers and cloud service operators.
  • Law Enforcement: Data may be disclosed to authorities where required by court order or legal obligation.
  • Auditing Body: Relevant data is shared with auditors for RNG certification and fair gaming verification.

All third parties with whom data is shared are bound by strict confidentiality agreements with 7bet Casino. They may only use the data for the specified purpose and are prohibited from sharing it with anyone else.

Strictly Prohibited: Your data will never be sold or rented to advertisers, data brokers, or any other third party — under any circumstances.

06Our Security Measures for Data Protection

7bet Casino uses state-of-the-art technology to keep your data safe. Our security framework is built on multiple layers of protection, guarding your information against all types of cyber threats.

  • 256-bit SSL/TLS encryption — applied to all data transmissions.
  • AES-256 Encryption — for stored sensitive data.
  • Two-Factor Authentication (2FA) available.
  • Regular security audits and penetration testing.
  • Real-time monitoring to detect suspicious activity.
  • Restricted access controls — only authorized personnel can view data.
  • Data backup and disaster recovery planning.
Security Assurance: In the event of a security breach, affected users will be notified within 72 hours and immediate action will be taken.

07Your Rights & Controls

As a 7bet Casino user, you have important rights over your own data. These rights are recognized under international data protection laws.

  • Right of Access: You have the right to know what information we hold about you.
  • Right to Rectification: The right to request updates to inaccurate or outdated information.
  • Right to Erasure: The right to request deletion of your data under certain circumstances.
  • Right to Restrict Processing: The right to request that processing of your data be restricted in certain cases.
  • Right to Portability: The right to receive your data in a structured, machine-readable format.
  • Right to Object: The right to opt out of marketing communications.

To exercise any of these rights, please contact our support team. We are obligated to respond to your request within 30 days.

Restrictions: In cases involving legal obligations or ongoing investigations, it may not be possible to fulfill certain data deletion requests.

08Protection of Minors' Data

7bet Casino is exclusively for individuals aged 18 and above. We do not knowingly collect information from minors. Age is verified at registration, and date of birth is confirmed during the KYC process.

If we inadvertently collect data from a minor, that information will be deleted and the associated account will be closed as soon as we become aware. If a parent or guardian believes their child's data has been collected in error, please contact our support team immediately.

09Contact & Complaints Resolution

If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact us. Our Data Protection Team is always ready to assist you.

  • Email: [email protected]
  • Live Chat: Available 24/7
  • Response time: within 3 business days

Please read this Privacy Policy in full before contacting us — most questions are answered here. If we are unable to resolve your concern to your satisfaction, you have the right to file a complaint with the relevant regulatory authority.

Fast Support: For urgent privacy matters, reach us via live chat — we're available 24/7.

Full Control Over Your Data

At 7bet Casino, you decide what happens with your data — we simply carry out your wishes.

Right to Access Your Data

You can view the information we hold about you at any time.

Right to Rectification

You may request corrections to any inaccurate or incomplete information.

Right to Erasure

You may request deletion of your data under applicable conditions.

Right to Object to Processing

The right to opt out of marketing or profiling.

Right to Data Portability

The ability to download your data in an easy-to-read format.

Right to Restrict Processing

The right to request limited use of your data in specific situations.

Our Commitment to Data Protection

We respect privacy not just in words, but in practice.

Highest-Grade Encryption

All data transfers are secured with 256-bit SSL encryption, ensuring your information always travels through a protected channel.

Your Data Is Never Sold

We never sell your personal data to third parties. Your data is used solely to serve you.

Regular Security Audits

Independent security experts regularly audit our systems and identify vulnerabilities.

Strict KYC Verification

Our strict KYC process protects your account against fraud and identity theft.

User Controls

You have direct control over how your information is used.

24/7 Privacy Support

Our dedicated support team is always on hand to help with any privacy-related questions.

Your Privacy is Protected — Get Started Now

Your information is completely secure at 7bet Casino. Already read our Privacy Policy? Go ahead and register with confidence — your gaming experience awaits.

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