Responsible Gaming Policy

Responsible Gaming at 7bet Casino — Your Protection, Our Commitment

Gaming is for entertainment, not addiction. 7bet Casino believes that ensuring every player's well-being and safety is our highest responsibility.

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Important Notice: Gambling is a form of entertainment, but it can lead to financial difficulties and mental stress. Please only play with money you can afford to lose without it affecting your daily life.

01What Is Responsible Gaming and Why Does It Matter?

Responsible Gaming means enjoying games while knowing your limits, staying in control of your time and money, and never treating gambling as a source of income or a way to solve problems. At 7bet Casino, we believe that fostering a safe gaming environment is not just a business obligation — it is an ethical one.

Online gaming is growing rapidly in Bangladesh, and so is the risk of addiction. Many people do not realize when entertainment has turned into a problem. In line with our Responsible Gaming policy at 7bet Casino, we provide every player with tools and resources to stay aware of these risks.

Remember: Responsible Gaming does not mean less fun. Playing within the right limits is actually more enjoyable in the long run.

02How to Recognize Signs of Addiction

Gaming addiction develops gradually — it does not happen overnight. That is why recognizing the early warning signs is so important. If any of the following are occurring in your life, it is time to take notice:

  • Spending more time or money on gambling than planned.
  • The urge to keep playing in an attempt to recover lost money.
  • Feeling unable to stop playing.
  • Hiding your gambling from family, friends, or colleagues.
  • Borrowing money or draining savings to fund gaming.
  • Feeling restless, irritable, or anxious when unable to play.
  • Neglecting daily responsibilities to focus on gambling.
Emergency Action: If you notice three or more of the above signs, contact our support team immediately or use the self-exclusion feature.

037bet Casino Responsible Gaming Tools

To promote responsible gaming at 7bet Casino, we provide a range of user-controlled tools that you can access directly from your account settings:

  • Deposit Limit: Set a maximum deposit amount on a daily, weekly, or monthly basis.
  • Loss Limit: Decide in advance how much you are willing to lose within a given period.
  • Session Time Limit: Set a time limit for how long you play in one session — you will be automatically logged out when the time is up.
  • Reality Check: You will receive reminders about your time and spending at set intervals.
  • Cooling-Off Period: Temporarily close your account for a period of 24 hours to 30 days.
  • Self-Exclusion: Permanently close your account for the long term (6 months or more).
Note: Tightening a limit takes effect immediately, but loosening a limit is subject to a 24-hour waiting period.

04Minor Protection

7bet Casino strictly prohibits anyone under the age of 18 from creating an account or playing games. Age verification at registration and identity confirmation through the KYC process are mandatory. If you suspect a minor is using the platform, please report it immediately.

We urge parents to monitor their children's device usage and use parental control software where needed. If your child has ever been able to access this platform, please contact our support team — we will take immediate action.

05Building Healthy Gaming Habits

Responsible Gaming is not just about avoiding addiction — it is part of a healthy lifestyle. Following these habits while playing at 7bet Casino will keep your experience enjoyable and in control:

  • Set a budget and a time limit before you play, and stick to them strictly.
  • Think of gaming as entertainment, not a source of income.
  • Never play when you are tired, stressed, or under the influence of substances.
  • Take regular breaks and spend time with family and friends.
  • Stop chasing losses — trying to win back money you've lost only makes things worse.
  • Keep a gaming log — track how long you played and how much you won or lost.

06Self-Assessment: Are You Doing OK?

Ask yourself the following questions honestly — this is just for you:

1

Did you spend more money on gaming last month than you had planned?

2

Have family or friends expressed concern about your gambling?

3

Have you ever played more in an attempt to win back money you lost?

4

Is gaming affecting your sleep, work, or relationships?

5

Have you ever borrowed money or dipped into your savings to fund your gaming?

6

Do you feel restless or irritable when you cannot play?

Result: If more than 2 answers are "Yes", please contact our support team or use the self-exclusion feature.

07How to Get Support

Acknowledging a problem is a sign of strength, not weakness. If you feel gambling is getting out of control, please seek help. The 7bet Casino support team will assist you confidentially. You can also consult a mental health professional for expert guidance.

  • Live chat support: 24 hours a day, 7 days a week.
  • Email: [email protected] (plain text, not a clickable link)
  • Set limits and self-exclude directly from your account settings.

Please note that our support team will never pressure you to play more or deposit more. Your well-being is our priority.

Responsible Gaming Features at 7bet Casino

We do more than offer games — we are committed to keeping your gaming experience safe and healthy.

Personal Limit Controls

Set your own deposit, loss, and wagering limits. Tightening a limit takes effect immediately, but loosening one requires a 24-hour waiting period.

Session Time Tracking

A real-time session timer shows how long you have been playing. You will receive an automatic break reminder after a set period.

Self-Exclusion Feature

Exclude yourself from the platform for anywhere between 6 months and permanently. No promotional emails or communications will be sent during the self-exclusion period.

Reality Check Reminder

An automatic message every 30, 60, or 90 minutes will remind you of your time spent, winnings, and losses.

Gaming History Analysis

Review your gaming patterns — how long you have played and how much you have spent. This information will help you make more informed decisions.

Professional Support Connection

If needed, we can help connect you with a professional mental health counselor. Your privacy is fully protected.

How Do I Set Limits?

Set your gaming limits and stay safe in just a few simple steps.

1
Account Login

Log in to your 7bet Casino account and click on the profile icon.

2
Responsible Gaming Menu

Go to "Responsible Gaming" under Settings — all tools are available there.

3
Choose Your Preferred Limit

Deposit, loss, session, or self-exclusion — choose what you need and set your value.

4
Confirm

Confirm your limit. Tightening takes effect immediately. Loosening requires 24 hours.

Deposit Limit

BDT 5,000 per day, BDT 20,000 per week, or BDT 50,000 per month — you decide the amount. Once the limit is reached, deposits will be automatically blocked.

Loss Limit

Decide in advance the maximum amount you are willing to lose in a given period. Your session will end automatically once the limit is reached.

Cooling-Off Period

Temporarily suspend your account for anywhere between 24 hours and 30 days. You will not be able to log in during this period.

Reality Check

Pop-up messages will appear at regular intervals during a gaming session, showing your current session time and balance.

Player Rights at 7bet Casino

Every player matters to us. Know your rights.

Right to Privacy

Your personal information and gaming history are completely confidential. We never sell your data to third parties.

Right to Raise a Complaint

You have the right to dispute any transaction or decision, and we are obligated to investigate and respond.

Right to Close Your Account

You have the right to close your account at any time, for any reason. Any remaining balance will be returned to you.

Right to Transparent Information

You have the right to receive complete and honest information about game rules, RTP, and the odds of winning.

Right to Neutral Resolution

You can use our neutral dispute resolution process to settle any disagreement.

Right to Protection

You have the right to use all our tools free of charge to protect your financial and mental well-being.

Responsible Gaming — Frequently Asked Questions

Log in to your account, go to profile settings, and select "Deposit Limit" under the "Responsible Gaming" section. Set your daily, weekly, or monthly limit. Tightening a limit takes effect immediately.

Yes. Any eligible balance remaining in your account after self-exclusion is activated will be returned through the withdrawal process. Contact our support team for more details.

Email our support team right away. We will investigate the account in question and take the necessary action. Your identity will be kept strictly confidential.

A cooling-off period is a temporary break (from 24 hours up to 30 days). Self-exclusion is a long-term decision — from 6 months up to permanent. During self-exclusion, no promotional communications will be sent and it cannot be cancelled before the period ends.

No. 7bet Casino strictly enforces an 18+ policy. Age verification and KYC are mandatory at registration. Accounts belonging to minors will be closed immediately.

Our support team can connect you with a professional mental health counselor. You are also encouraged to reach out to a local mental health clinic or hospital. Acknowledging the problem is the first — and bravest — step.

Play Safe and Responsibly at 7bet Casino

Enjoy gaming responsibly with our advanced protection tools. Register, set your limits, and stay safe.

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