7bet Casino Terms & Conditions — What You Need to Know Before You Play

01General Terms & Introduction

Welcome to 7bet Casino. These Terms and Conditions ("Terms") constitute a legally binding agreement between you and 7bet Casino. By registering on this platform or using any of our services, you confirm that you have read, understood, and agreed to abide by these Terms in full.

7bet Casino is an online gaming platform offering slots, Live Casino, bingo, and much more to users in Bangladesh. To use our platform, you must comply with the terms and conditions outlined below.

• These Terms apply in English and are governed in accordance with the laws of Bangladesh.
• If you do not agree with any of these terms, please discontinue use of the platform.
• Anyone under 18 years of age is not permitted to register or play at 7bet Casino.
• The company reserves the right to update these Terms at any time.

02Account Registration & Eligibility

To register an account with 7bet Casino, you must meet certain basic eligibility requirements. Each user is permitted to open one account only. Multiple accounts are strictly prohibited and may result in the permanent closure of all associated accounts.

You are required to provide accurate and complete information during registration. 7bet Casino reserves the right to suspend accounts and forfeit balances if false information is provided.

• You must be at least 18 years old to register.
• You must provide your full name, date of birth, address, and phone number.
• A valid and active email address must be used.
• Use a strong password to keep your account secure.
• Sharing account details with any third party is strictly prohibited.
• Withdrawals will not be processed until KYC (Know Your Customer) verification is complete.

03Deposit, Withdrawal & Payment Policy

7bet Casino supports deposits and withdrawals through all major mobile banking services in Bangladesh. Transact quickly and securely via bKash, Nagad, and Rocket.

All deposits are processed in BDT. Withdrawal requests are generally processed within 24 to 72 hours, though delays may occur if KYC verification has not been completed.

• Minimum deposit amounts may vary depending on the payment method selected.
• Withdrawals may only be made using the same method used for the original deposit.
• Wagering requirements must be fulfilled before withdrawing from your bonus balance.
• 7bet Casino reserves the right to verify any suspicious transactions.
• Withdrawals to third-party accounts are strictly prohibited.
• In the event of a chargeback or payment dispute, your account may be temporarily suspended.

04Bonus & Promotion Terms

7bet Casino offers a range of bonuses and promotions — welcome bonus, reload bonus, cashback, and free spins. Each bonus comes with specific terms and conditions that must be met.

Accepting a bonus means you agree to its terms and conditions. Bonus balances cannot be withdrawn directly — the applicable wagering requirements must be met first.

• Welcome bonus wagering requirements are generally 30 to 45 times.
• Not all games are available for play with bonus funds — the eligible game list is provided on the promotions page.
• Multiple accounts originating from the same IP address are not eligible to claim bonuses.
• Bonus validity periods are generally between 7 and 30 days.
• 7bet Casino reserves the right to modify or cancel any promotion at any time.
• Attempting to abuse bonuses in any way may result in account termination.

05Gaming Rules & Fair Play Policy

All games at 7bet Casino are powered by internationally certified RNG (Random Number Generator) technology. This ensures that every game outcome is completely random and unbiased. No player or entity can alter the results in any way.

We are fully committed to fair play. If a technical error affects the outcome of a game, 7bet Casino reserves the right to void the bets for that round and issue a refund.

• Game outcomes are regularly audited by RNG certified third-party organisations.
• Using any software or bots to play games is strictly prohibited.
• Any attempt at collusion or group cheating will result in permanent account closure.
• Winnings resulting from a technical error will be considered void.
• In Live Casino games, the dealer's decision is final.

06Responsible Gaming & Self-Exclusion

7bet Casino believes gaming should be entertainment — not an addiction. We provide a range of responsible gaming tools to help you stay in control. If you feel gaming is having a negative impact on your life, please seek help.

Our responsible gaming tools put you in control of your own gaming habits.

• Deposit Limits: Set daily, weekly, or monthly deposit limits.
• Session Limit: Set how long you play in a single session.
• Reality Check: Reminders will be sent at set intervals.
• Self-Exclusion: Option to temporarily or permanently close your account.
• Cooling-Off Period: Take a break ranging from 24 hours up to 6 weeks.

07Privacy & Data Protection

7bet Casino takes the protection of your personal information seriously. We use 256-bit SSL encryption to keep all your data and financial transactions secure. Your personal information is never sold to third parties.

We only collect information that is necessary to operate the platform. To learn more about our full data protection policy, Privacy Policy Page View.

• Your information is used solely to improve our services and for KYC verification.
• Cookies and tracking technologies are used to enhance your browsing experience.
• You have the right to request the deletion of your account.
• Certain data may be retained to meet legal obligations.

08Account Suspension & Banning

7bet Casino reserves the right to temporarily or permanently suspend any account without prior notice in the circumstances listed below. All such decisions made by 7bet Casino are final.

• Registering with incorrect or false information.
• Operating multiple accounts.
• Fraudulent activity or bonus abuse.
• Colluding with other players during gameplay.
• Attempting to hack or use software to manipulate the system.
• Filing a chargeback or raising an unjustified payment dispute.

09Dispute Resolution & Contact

If you have a complaint or dispute, please contact our customer support team first. We offer 24/7 assistance via live chat, and most issues are resolved within 24 hours.

If a resolution cannot be reached through customer support, a formal complaint may be submitted. A written response will be provided within 28 business days of the complaint date.

• Support Email: [email protected]
• Live Chat: Available 24/7 on the platform.
• All complaints will be responded to within 28 business days.
• In all disputes relating to the interpretation of these Terms, the decision of 7bet Casino is final.